**Refund Policy – Knife Forged**
At Knife Forged, we are committed to delivering exceptional quality knives to our customers. Please review our refund policy carefully as we do not offer refunds or cancellations for any reason other than damaged items. However, we do provide replacements for damaged items and offer free worldwide shipping.
**Refund and Cancellation**
1. **Refunds:** We do not provide refunds for any products purchased from Knife Forged.
2. **Cancellation:** We do not accept order cancellations once an order has been placed.
**Replacement for Damaged Items**
In the rare event that your item arrives damaged or defective, please follow these steps to request a replacement:
1. Contact our customer support team at [Contact@[email protected]] within 7 calendar days of receiving the damaged item.
2. Provide clear photographs of the damaged or defective item along with your order number and a description of the issue.
3. Our team will review your request and, if eligible, will arrange for a replacement to be sent to you at no additional cost.
**Free Worldwide Shipping**
We are pleased to offer free shipping to our valued customers worldwide. Please note that any shipping fees associated with returning a damaged item for replacement will be covered by Knife Forged.
**Contact Us**
If you have any questions or concerns about our refund policy or need to request a replacement for a damaged item, please do not hesitate to contact us at:
-
Knife Forged
phoenix, Arizona, USA 85086
-
[email protected]
-
[email protected]
Thank you for choosing Knife Forged for your knife needs. We appreciate your understanding of our refund policy, which enables us to continue providing you with high-quality products and exceptional service.